SMS policy

Effective date: October 9, 2026
Last updated: October 9, 2026

1. Introduction

Dothan Powersports ("us", "our", or "we") values your privacy and is committed to protecting your personal information. This policy explains how we collect, use, store, and share information when you opt in to our Short Message Service (SMS) text messaging program. By participating in our SMS program, you agree to the terms outlined below.

2. Information we collect

When you opt in to our SMS text messaging program, we may collect:

• Personal information: your name, mobile phone number, and any other details you provide when you sign up or send us a request
• Consent records: documentation of your express written consent to receive messages, including the form you used, the date, and the wording you agreed to
• Interaction data: message delivery status, opt-in and opt-out actions, and your responses
• Mobile device data: data from your mobile device and carrier

3. How we collect information

We collect information through:

• Online forms on our Website, where you check a box to agree to receive text messages
• Verbal or written consent during a visit, a phone call, or a sale
• Text messages you send to us first at (334) 793-7834

4. Program description and how we use your information

By providing your mobile number and opting in, you agree to receive SMS text messages from Dothan Powersports at (334) 793-7834. Messages may include:

• Replies to your questions about inventory, pricing, trade-in values, financing, parts, and service
• Service appointment confirmations, reminders, and updates on work in progress
• Parts order and special order status
• Updates on a purchase, delivery, or paperwork in progress
• Other account-related notifications, such as customer service or billing notices

Consent to receive text messages is not a condition of any purchase.

5. Message frequency

Message frequency varies by conversation.

6. Identification

All messages will clearly identify Dothan Powersports and provide contact information for support.

7. Opt-in consent

By submitting your mobile number to Dothan Powersports and checking the consent box on one of our forms, or by texting us first, you consent to receive SMS text messages about your request.

8. Opt-out instructions

You may opt out of SMS communications at any time by replying STOP to any message. After sending STOP, you will receive one confirmation message verifying your unsubscribe request. Once confirmed, you will no longer receive SMS messages from us unless you opt in again.

9. Message and data rates

Standard message and data rates may apply depending on your mobile carrier and service plan. Please check with your mobile carrier for details.

10. Privacy and data handling

Dothan Powersports respects your privacy. We do not sell, rent, or share your mobile number or personal information with third parties for their marketing purposes. Mobile opt-in data and consent are not shared with any third party for marketing.

Data may be shared with:

• SMS service providers, solely for message delivery
• Regulatory authorities, if required by law

Information collected through SMS is used strictly for Dothan Powersports business purposes, in accordance with our Privacy Policy.

11. Data security and retention

We implement reasonable security measures, including encryption and secure storage, to protect your data. Information is retained only as long as necessary for compliance and business purposes, after which it is securely deleted.

12. Your rights

You have the right to:

• Access and review your personal information
• Withdraw consent at any time by replying STOP
• Request deletion of your data, subject to legal obligations

13. Changes to these terms

We may update this SMS Policy periodically to reflect system or policy changes. Updated terms will be posted on this page with a new effective date.

14. Contact information and support

For assistance, reply HELP to any message, or contact us:

Dothan Powersports
2003 Ross Clark Circle
Dothan, AL 36301
Phone: (334) 793-7834
Email: privacy@dothanpowersports.com
Online: Contact Us
Website: https://www.dothanpowersports.com